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From79US$ /night
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Rua Capote Valente, 500, São Paulo, Brazil, 05409000
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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Queen Room
Max:
2 persons
295 sq. feet 
Bed options:
1 Double bed
Shower
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Standard Twin Room
Max:
2 persons
295 sq. feet 
Bed options:
2 Single beds
Shower
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Superior Room
Max:
2 persons
295 sq. feet 
Bed options:
3 Single beds
Shower
Coffee machine
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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center
São Paulo 2.4 mi
Airports
Congonhas (CGH) 6.3 mi
Guarulhos (GRU) 19.8 mi
Metro stations
Oscar Freire2000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Baggage storage
  • Locker room
  • Elevator
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Laundry
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's menu

Spa & Leisure

  • Indoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Garden area
  • Spa & wellness center
  • Sauna
  • Steam room
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Location

Rua Capote Valente, 500, São Paulo, Brazil, 05409000
Map view
street view
Rua Capote Valente, 500, São Paulo, Brazil, 05409000
Nearby
Church
Sao Paulo da Cruz Church
2000 ft
Store
Espaco Eco-Cultural Casa Jaya
700 ft
Restaurants
La Terrina
100 ft
Rua Capote Valente 500 Pinheiros
Santo Dica
200 ft
Rua Capote Valente 548 Pinheiros
Degas Churrascaria e Pizzaria
300 ft
Rua Teodoro Sampaio 568 Pinheiros
Sushi Show Japanese Food
200 ft
Rua Capote Valente 544 Jardim Paulista
Vermelho's Bar
200 ft
Rua Capote Valente 539 Pinheiros
Pao de Ouro
200 ft
567 R. Teodoro Sampaio
Vivaz
200 ft
Rua Capote Valente 550 Pinheiros
Toca do Coelho
500 ft
Rua Teodoro Sampaio 507 Jardim Paulista
Restaurante Vovo Helena
500 ft
Rua Teodoro Sampaio 498
Luzita Gastromia
700 ft
Rua Teodoro Sampaio 473
Quero Quilo
600 ft
Rua Teodoro Sampaio Cj Jose Pires De Godoy

Reviews and Ratings

Reviews from guests about their experience.
64%
loved their spa retreat and can’t wait to return.
6.4/10
Nice
Rooms
5.2
Location
7.8
Service
5.2
Dining
5.6
Guest reviews
6.4/10
based on 5 reviews
4/5 based on 1152 reviews
8.1
8.1/10 based on 1591 reviews
#96 of 382 hotels in Sao Paulo based on Tripadvisor
Dave
United States of America, December  2024
5.0/10

My stay at Mercure Sao Paulo Pinheiros was mixed at best. While the pool and gym were enjoyable amenities, I experienced several issues with maintenance and cleanliness in my room. The staff were friendly, but they struggled with problem-solving. Overall, I would think twice before recommending this hotel, especially given the cleaning and comfort issues I encountered.

Rooms
5.0
My room felt clean at first, but I noticed mold in various spots and the bathroom was outdated. There were even issues with the AC leaking water, which made for a dangerous situation.
Service
6.0
The staff were generally nice and willing to help when possible, yet there were times when communication was a bit difficult due to language barriers. Also, responsiveness for resolving issues was lacking.
Location
8.0
The hotel is situated in a quiet neighborhood, close to important places like Paulista Avenue and Pinheiros, which made it convenient for my needs.
Dining
6.0
Breakfast options were somewhat limited and repetitive, though the quality was decent. I did find one staff member at breakfast to be exceptionally kind, which brightened up my mornings.
Facilities
7.0
The pool and gym were nice and well-maintained, but other facilities like the refrigerator in my room were not stocked regularly, which was a bit disappointing.
Ken
United States of America, December  2024
7.4/10

My stay at Mercure Sao Paulo Pinheiros was a mixed experience. The location is fantastic, but the condition of the rooms and some of the service left much to be desired. I enjoyed the heated pool and the breakfast spread, but the maintenance issues were hard to overlook.

Rooms
5.0
The room had a separate bedroom and lounge area, which was nice. However, it felt outdated and I encountered maintenance issues like flickering lights and a noisy AC.
Service
5.0
While some staff were helpful and friendly, there were moments where the service fell short. I had issues with my room key, and the reception staff was not always proficient in English.
Location
7.0
The hotel's location was a highlight for me. It was conveniently situated near restaurants and attractions in the vibrant Pinheiros neighborhood.
Dining
6.0
Breakfast offered a decent variety of options, including fresh fruit and pastries. though I found the charge for breakfast a bit excessive given the room rates.
Facilities
6.0
The gym and pool facilities were enjoyable and well-maintained. but there were instances of inconvenience due to drilling and maintenance work.
Douglas
United States of America, November  2024
6.4/10

I had mixed feelings during my stay. The hotel's location is excellent, close to vibrant areas like Vila Madalena and Oscar Freire. However, the condition of the room left much to be desired, with noticeable maintenance issues. While the staff were generally friendly, service inconsistencies made my experience less enjoyable.

Rooms
5.0
My room was on the smaller side and not well-maintained. There were cleanliness issues, and I found mold in the bathroom. The air conditioning was also quite noisy.
Service
5.0
The staff were nice and helpful when I interacted with them, but there were frequent issues with room service and check-in that detracted from the overall experience.
Location
8.0
The location was a highlight, being close to great bars and restaurants in a buzzing neighborhood. It felt safe and inviting, especially in the evenings.
Dining
5.0
I found the buffet lunch to be quite average, lacking inspiration. However, the dining area did have a welcoming atmosphere thanks to the staff.
Facilities
5.0
The facilities seemed a bit dated and weren't up to par with a four-star standard. Accessing valet parking felt overly bureaucratic, and housekeeping wasn't very thorough.
Alexander
United States of America, November  2024
6.8/10

My stay at Mercure Sao Paulo Pinheiros was a mixed bag. The location is excellent, surrounded by charming neighborhoods and local eateries, which I really appreciated. However, the rooms felt somewhat cramped, and the need for upgrades was evident, particularly in the bathrooms. Additionally, the service left something to be desired, with staff not as attentive as I hoped.

Rooms
6.0
The rooms were a bit cramped, featuring a small bedroom and lounge area. The bathroom, while functional, definitely needs modernization.
Service
5.0
Although most of the staff were friendly, I found the overall service lacking. There were communication barriers, as many did not speak English well, and the check-in process was somewhat unprofessional.
Location
8.0
The hotel's location is fantastic, in a safe and lively neighborhood. It's near popular spots like Paulista and Vila Madalena, making it convenient for exploring.
Dining
6.0
The breakfast offered a good variety, but I was disappointed it wasn't included in my stay. The food was decent but repetitive during my time there.
Facilities
5.0
The hotel had some nice amenities like a pool and gym, though the lifts were often crowded. Room service and housekeeping also had some inconsistencies.
Kate
United States of America, November  2024
7.0/10

My stay at Mercure Sao Paulo Pinheiros was a mix of good and bad experiences. The hotel is in a great location, near many attractions and restaurants, which I appreciated. However, I faced several issues, including cleanliness and maintenance problems in the rooms that detracted from my overall experience.

Rooms
5.0
The rooms were divided into a small bedroom and a small lounge area, making them feel compact. I found some maintenance issues as the bathrooms seemed dated, with clogs and an uncomfortable shower pressure.
Service
5.0
While the staff were generally friendly and helpful, they sometimes seemed overwhelmed and not attentive to guest needs. There were also delays in room service which led to some frustrations.
Location
8.0
The location in Pinheiros is fantastic. It's close to Paulista and many local restaurants, making it easy to explore the area.
Dining
5.0
The dining options were quite limited, serving similar food daily. Although the quality was decent, the lack of variety was disappointing, especially for breakfast.
Facilities
6.0
The hotel had nice facilities, including a heated pool and gym, which were enjoyable during my stay. However, I found the elevators to be quite slow and inefficient.
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Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room